On Saturday, the Victorian Government announced funding of $7 million for Switchboard Victoria’s Rainbow Door service.
Supporting Victorians to experience their best mental health

Rainbow Door is a free helpline offering information and support to LGBTIQ+ Victorians and their friends and families.

Rainbow Door provides advice and referrals to inclusive LGBTIQ+ friendly services. These may include mental health, family violence, alcohol and other drugs, legal, sexual assault, elder abuse, and general health and wellbeing services.

The service provides support to people throughout Victoria via phone, text and email. Peer advisors can link rural and regional callers to both local and Telehealth-based services.

Rainbow Door is also connected to a free interpreter support service, including Auslan interpreters. This ensures the service is accessible to all Victorians who need it.

Research from La Trobe University found that LGBTIQ+ survey respondents reported far higher levels of psychological distress and suicidal ideation than the general population.

Many LGBTIQ+ Victorians told the Royal Commission that they did not access mainstream mental health services. This is due to poor past experiences, including discrimination.

The Rainbow Door funding was a recommendation of the Royal Commission into Victoria’s Mental Health System. It is another step towards a safe and welcoming mental health and wellbeing system.

The Royal Commission called for a mental health and wellbeing system that is designed with input from people from diverse communities. This includes LGBTIQ+ Victorians, people from diverse cultural backgrounds, and people with disability.